Shipping Policy

Shipping & Delivery Information

This policy explains how orders placed with Lumaride are processed, shipped, and delivered, as well as the responsibilities associated with domestic and international shipments.

Order Processing

Orders are generally prepared and processed within 1–2 business days after payment confirmation. Once processing is completed, the order is released for shipment.

Estimated Delivery Time

Delivery typically takes 5–8 business days, excluding weekends and public holidays.

If tracking details have not been received within 6 business days, please contact us at info@shoplumaride.com so we can assist you.

Shipping Fees

We offer free shipping on all orders, regardless of destination within our supported shipping regions.

Order Tracking

After your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the carrier’s tracking page.

Failed Deliveries

If a delivery cannot be completed due to customer-related issues—such as an incorrect address or unavailability—the parcel may be returned. Any costs related to return shipping or re-delivery may be charged to the customer.

Address Modifications

Once an order has been shipped, it is no longer possible to modify the delivery address.

Taxes

Lumaride does not apply additional taxes beyond the listed product price. Any applicable import duties or customs fees are handled separately by local authorities.